Matt Foster, BBC Training and Development
Hazel McIntyre, Head of HR, Fox International (Media)
Whether you want to develop yourself, an individual, a team or a whole department, NLP gives the skills essential for making a lasting, postitive change.
Want to boost employee engagement?
Looking to improve staff retention, morale and productivity?
Want outstanding leaders in your organisation?
NLP training delivers long lasting change and a return on your training investment. Growing people outperform stagnant people in terms of attitude and output - by a wide margin. An effective, loyal and engaged workforce provides higher customer and stakeholder satisfaction, in turn, boosting competitive advantage.
Compare and contrast these two workplace cultures:
"What's wrong, whose fault is it, who's to blame, why haven't you solved it yet?"
with
"What do you want, how can you get it, what resources are available, how can you help?"
NLP training creates a more resourceful working environment, better working relationships, a better service to your stakeholders and a better bottom-line result.
NLP forms the intellectual capital behind many courses on sales, presentations, planning and team building, often without being credited by name.
More and more organisations are moving away this piecemeal approach towards integrated NLP training that can be applied to whatever set of business activities they choose, whether that's team building, systems thinking, project management or much more.
NLP and Management
NLP is widely used in management training and coaching. It is clear and practical, focusing on outcomes and results rather than requiring people to master complex theories. The skills necessary to lead a successful team, where the team is more effective than its individuals working independently, require certain core competencies. NLP will help managers to:
- Understand people's communication styles and adapt to them
- Set clear, reachable targets
- Build, maintain and motivate teams
- Communicate more effectively and persuasively to influence and support individuals, groups or organisations. NLP is ideal for project management.
- Create and maintain a shared vision within a team
- Transition from management to leadership
Sales and business development is often seen as the territory of the maverick or charmer. But behind such people is a clear, logical system - a process that begins with identifying potential customers, establishing if they might want your product or service, and creating some level of rapport with them.
If your organisation does not formally 'sell' products or services, you still have sales-type roles of ensuring efficient delivery and creating good relations with whoever uses your output. NLP will help staff to:
- Listen, create rapport and build empathy
- Understand customers' listening styles and adapt to them
- Use persuasion techniques ethically
- Spot these techniques if they are being used unethically by others
- Embed confidence when facing challenging sales situations such as a 'big pitch'